Confidential — Dubai
Posted on 24 Jul, 2025
If you’re looking for a career in Dubai where you can grow professionally, connect with people, and build strong communication skills, then this Customer Service job in Al Muraqqabat, Deira is an excellent place to start.
With a monthly salary between AED 2,000 to 3,999, this full-time position is perfect for freshers who want to enter the workforce without needing a university degree or years of experience.
Let’s explore everything you need to know about this job—from responsibilities and salary to the location and how to apply.
Job Title: Customer Service Representative
Location: Al Muraqqabat, Deira, Dubai, UAE
Salary: AED 2,000 – 3,999 per month
Experience Required: 0–1 Year (Freshers welcome!)
Job Type: Full-Time
Gender: Any
Education: Not required
Company: Confidential
Customer Service professionals are responsible for assisting clients, resolving complaints, and ensuring that each customer has a positive experience with the company.
Whether you're working in a retail shop, call center, delivery service, or small office, your role is to communicate with customers clearly and politely.
Answering phone calls, emails, or WhatsApp messages
Assisting customers with product or service information
Handling returns, exchanges, or complaints
Updating customer records in the system
Following up with clients regarding their issues
Providing excellent service with a smile
Keeping calm under pressure
This job is often the first step toward roles in sales, admin, or office management—so it’s a smart move if you’re looking to grow.
The salary range is quite flexible: AED 2,000 to 3,999 per month. Your starting salary depends on:
Communication skills (especially English)
Experience, even part-time or back home
Ability to use a computer or POS system
Shift flexibility and availability
Bonus or incentive eligibility
| Role Type | Expected Salary (AED) |
|---|---|
| Freshers (0–6 months) | 2,000 – 2,500 |
| With 1 year of experience | 2,600 – 3,200 |
| With English + Arabic skills | 3,200 – 3,999 |
Some companies also provide:
Accommodation
Transport
Monthly incentives or commissions
Annual leave and medical insurance
Al Muraqqabat is a lively area in Old Dubai, located in the heart of Deira. It is surrounded by malls, shopping streets, restaurants, and service companies. Customer service jobs are always in demand here, especially in:
Retail stores
Electronics shops
Travel agencies
Restaurants and cafés
Local delivery services
Office front desks
Easy access by metro and bus
Affordable shared accommodation options
Lively and multicultural neighborhood
Food, shopping, and mosque access nearby
Opportunities for part-time or overtime work
This job is open to all nationalities and genders. The only things you need are:
Basic spoken English (Arabic is a plus)
Willingness to learn
Friendly and polite behavior
Positive attitude toward customers
Ability to stay calm when solving problems
No degree? No problem. You can apply even if you only have high school or no formal education.
To apply for this job, prepare the following:
Updated CV (with your phone number, visa status, and photo)
Passport copy
Visa copy (Visit, Cancelled, Freelance, or Employment)
Passport-size photo
Any experience letter (if available)
💡 Even if you don’t have past UAE experience, mention any customer service work from your home country.
Customer service jobs are full-time and usually follow the schedule below:
Working Days: 6 days per week
Timing: 9 AM to 6 PM or rotational shifts
Break: 1-hour lunch/dinner break
Overtime: Sometimes available and paid separately
Some companies also offer shift-based work if they operate in retail or hospitality.
Customer-facing staff must appear clean, well-dressed, and polite. Employers expect:
Neat clothes or uniform (if provided)
Good personal hygiene
A smiling face and friendly voice
No phone use during working hours
Starting as a Customer Service Representative can lead to bigger roles in:
Admin or Office Coordinator
Sales Executive
Call Center Team Leader
Retail Manager
Customer Success Manager (in big companies)
If you work hard and improve your communication skills, you can climb the ladder quickly.
Make your CV neat and simple – Focus on your language and customer interaction skills.
Practice basic interview questions like:
“How would you handle an angry customer?”
“Why do you want to work in customer service?”
Speak politely during calls or walk-in interviews.
Show flexibility with shifts and weekend availability.
Be confident but humble—attitude matters!
Here’s how you can apply for this customer service job in Deira:
Search “Customer Service – Deira Dubai” on top job portals
Upload your CV and set availability to “Immediate”
Some employers post job offers in classifieds with a contact number
Message politely with your name, visa status, and availability
Visit agencies or offices in Al Muraqqabat
Carry printed CVs and documents
Dress in semi-formal clothes
If you’re motivated, people-friendly, and want to work in a professional yet welcoming environment, this Customer Service job in Al Muraqqabat, Deira is a great opportunity.
You don’t need high qualifications or years of experience—just the right attitude and willingness to learn. With a good salary, potential for growth, and work in one of Dubai’s most active areas, this job can be your first big step in the UAE.
Start preparing your CV, apply today, and take the first step toward a stable and rewarding career in Dubai.